Consistency

Let's sort this out!

A common usability problem that we've seen in many of the systems that we've evaluated is that default sort settings are the same for every list

Most of these systems seemed to have an ascending alphabetical sort (Things are sorted from A to Z) for all or most of the lists of items that are provided.

Developers often tell us that they set the sort order the same in each list so that there is a consistency across the application.

A Bad UX can cause Death by 1000 cuts

The ISO 9241 standard presents the definition of usability as Effective Efficient and Satisfying in a specified context of use.

Let's sort this out!

A common usability problem that we've seen in many of the EHRs that we've evaluated is that default sort settings are the same for every list

Most of these systems seemed to have an ascending alphabetical sort (Things are sorted from A to Z) for all or most of the lists of items that are provided.

Developers often tell us that they set the sort order the same in each list so that there is a consistency across the application.

Disable; Hide, or Grey Out?

While working on a UX strategy for a large enterprise data portal, we recently had an interested conversation with some developers around, based upon permissions, when to show things, when to hide things and when to show things as disabled or “greyed out.”

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