Human-centered Design

Human-centered Design (HCD) has had a number of names over the years, from Human Factors, to Usability, to "Design Thinking."

The concept is simple, take a look at your site/application from the perspective of your end-users and design the information architecture, nomenclature and workflow to match THEIR mental model.

Human-Centered Design for Healthcare IT Usability

Posted: June 29,2019

The usability (or lack thereof) of Healthcare IT has been in the news a lot again.

This time a research report published in JAMA (Howe JL ; Adams KT ; Hettinger AZ; et al. Electronic health record usability issues and potential contribution to patient harm. JAMA. 2018; 319: 1276-1278) researchers analyzed voluntary error reports associated with Electronic Health Record (EHR) systems and found that problems with EHR usability may have directly resulted in patient harm.

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The Future of Wearable Technology: Why Sensors Are the Better Option

Posted: February 15,2023

As technology advances, wearables have become increasingly popular in the health and fitness industry.

However, sensors may prove to be the better option when it comes to tracking and monitoring various aspects of our health. Let's start a conversation about the benefits of using sensors over wearables and why it is the future of technology.

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Why Your Business Should Opt for a Minimal Awesome Solution, Not a Minimum Viable Product (MVP)

Posted: February 6,2023

The concept of MVP (Minimum Viable Product) has become increasingly popular in the world of software development. However, this approach can lead to a less-than-adequate solution for users. Let's explore why organizations should strive for a minimal awesome solution instead of an MVP.

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ChatGPT and Healthcare Usability

Posted: December 15,2022

I asked ChatGPT to write a search engine optimized blog post promoting usability testing and Human-centered design in Healthcare IT. Here's the result:

Usability testing and human centered design are essential components of Healthcare IT. With the increasing reliance on technology in the healthcare industry, it is important to ensure that systems are user-friendly and designed with the needs of healthcare professionals and patients in mind.

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Testimonials

It was a pleasure to work with you, as you and your team made this process a more pleasant experience for our team and the participants.

Karen Perry

I just want to tell you that I value people relations more than money. I remember how you were friendly and helpful not going against policies and contractual obligations at the same time, not using your power to make us feel stupid and small. It was a very rare and big experience for me. Really. I will always remember this.

Alex

The Usability People are all individuals that you can become friends with very easily. They have a lot of different interests and are a pleasure to work with. I was writing a PRD/MRD for a billing solution and worked with The Usability People in defining the user interface. They are receptive to ideas and are able to mold the user interface from an end-user's perspective. I really liked the idea of putting end-user photograph & short biography around the office to help understand the users

Kiran Jethwa

Human-centered Design