Novice vs Expert

One Size DOES NOT fit all

I was at a presentation the other day where a developer was presenting some training related to a new web application that they have created. Many of the screens he showed reminded me of one of the many sayings that I’ve used a lot in my UX career, “One size does not fit all.”

Gimme some feedback

One of the most annoying things about many applications is that they do not give the information that users need when they need it. Did my action “take?” Did I “do it right?”

In the 21st century “real-time” world users expect information presented to them that is timely, updated and accurate. In our multitasking, impatient, twitterverse, instant gratification culture not immediately providing the most up-to-date information could give a false indication that everything is fine, or even a false indication that something is wrong.

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