error messages

A foolish consistency is the hobgoblin of little minds

A Foolish Consistency?

We recently enrolled in a “designer lite” onsite course at leading Business Process Management (BPM) vendor’s location. It had been quite a while since I was a student in such as class--usually I’ve been the one teaching classes. It was nice to be in the passenger seat this time and see via their established curriculum the development environment for their BPM.

Making error messages less error prone

One of the easiest ways to improve the usability (and perceived usability) of a web application is to improve the text that appears on the screen specifically around labels, embedded assistance and error messages.

In many web applications, there is a false assumption that all of the users are already experts. In many situations, the placement of a simple bit of embedded assistance will help the novice and intermediate users know exactly what to do.