Government

Please don’t air our dirty laundry!

Before running the summative usability evaluation for §170.314(g)(3) Safety-enhanced design we recommend that EHR vendors begin working with a usability expert to identify possible usability issues before they are exposed as “dirty laundry” in a formal report.

The Shock Doctrine and Human-centered Design

So far I’ve been fortunate to have lived my life in three major metropolitan areas in the United States. Each of these different geographic locations have their own unique culture that is clearly evident in the conversations that you would often overhear when out at a restaurant or coffee shop, etc.

Usability is the most important "ility."

The lack of usability of electronic health records (EHRs) and healthcare IT applications, in general, has been in the news again. A research report published in the Journal of the American Medical Association (JAMA) analyzed voluntary error reports associated with EHR systems and found that problems with EHR usability may have directly resulted in patient harm (Howe JL ; Adams KT ; Hettinger AZ; et al. Electronic health record usability issues and potential contribution to patient harm. JAMA. 2018; 319: 1276-1278).

Violent video games, Explicit lyrics and the Usability of Health IT

Back in the 1980s Tipper Gore. Susan Baker, and several others created the Parents Music Resource Center (PMRC) with the intent of increasing parental control over the access of children to music deemed to have violent, drug-related or sexual themes. They used their influence as “Washington Wifes” to push for regulation of the music industry. By 1985, 19 record companies agreed to put "Parental Guidance: Explicit Lyrics" labels on albums to warn consumers of explicit lyrical content.

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