EHR

The Electronic Health Record (EHR) is a longitudinal electronic record of patient health information generated by one or more encounters in any care delivery setting.

ChatGPT and Healthcare Usability

I asked ChatGPT to write a search engine optimized blog post promoting usability testing and Human-centered design in Healthcare IT. Here's the result:

Usability testing and human centered design are essential components of Healthcare IT. With the increasing reliance on technology in the healthcare industry, it is important to ensure that systems are user-friendly and designed with the needs of healthcare professionals and patients in mind.

Let's sort this out!

A common usability problem that we've seen in many of the systems that we've evaluated is that default sort settings are the same for every list

Most of these systems seemed to have an ascending alphabetical sort (Things are sorted from A to Z) for all or most of the lists of items that are provided.

Developers often tell us that they set the sort order the same in each list so that there is a consistency across the application.

The Shock Doctrine and Human-centered Design

So far I’ve been fortunate to have lived my life in three major metropolitan areas in the United States. Each of these different geographic locations have their own unique culture that is clearly evident in the conversations that you would often overhear when out at a restaurant or coffee shop, etc.

EHR Usability: It is NOT a training issue

In a recent blog post by John Lynn, (of Healthcare Scene fame) , John discusses the irony of the following two statements:

  • EHR Training Improves EHR Satisfaction and
  • Physicians Don’t Want to Make Time for EHR Training

Many, many times in our usability evaluation and design career when a development team isn't really interested in making enhancements to fix specific issues that we've identified, we've heard something like the phrase, "There is nothing wrong with the user interface, it is a training issue."

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